PRIVACY POLICY
AE CORE LABS
Sole proprietorship owned and operated by Abhishek Edupuganti and Ethan Passoa
Address: 8891 Moreland Street, Powell, Ohio 43065
Primary Email: info@aecorelabs.com
Support Email: support@aecorelabs.com
Effective Date: November 20, 2025
Governing Law: State of Ohio
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INTRODUCTION
AE CORE LABS (sole proprietorship owned and operated by Abhishek Edupuganti and Ethan Passoa) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and secure your information when you use our Services.
1. INFORMATION WE COLLECT
Personal Information
● Name, email, phone number, date of birth, address
● Account login details
● Payment and billing information (processed by third-party providers)
Health & Fitness Information
● Medical history and current medical conditions
● Current medications and supplements
● Past injuries and chronic pain
● Fitness goals and experience level
● Height, weight, body composition
● Dietary preferences
Automatically Collected
● IP address, device type, browser type
● Usage data (pages accessed, time spent, links clicked)
● Cookies and tracking technologies
2. HOW WE USE YOUR INFORMATION
We use your information to:
● Deliver coaching, programming, and fitness guidance
● Process payments and manage billing
● Provide customer support
● Customize programs based on your goals
● Monitor safety and health compliance
● Send service-related communications
● Improve our Services
● Comply with legal obligations
3. HOW WE SHARE YOUR INFORMATION
We Do NOT Sell Your Data
We do not sell, trade, or rent your personal information.
We DO Share With
● Payment processors (Stripe, Square, PayPal)
● Coaching platforms (Trainerize, Everfit, TrueCoach)
● Email service providers
● Cloud storage providers
● Analytics services (Google Analytics)
● Law enforcement (if legally required)
These providers are contractually obligated to protect your data.
4. YOUR PRIVACY RIGHTS
Opt-Out of Marketing
Click 'unsubscribe' in marketing emails or email support@aecorelabs.com.
Access Your Information
Request a copy of your data by emailing info@aecorelabs.com with 'DATA REQUEST' in subject line. We will respond within 30 days.
Correct Your Information
Update directly in your account or email support@aecorelabs.com.
Delete Your Account
Email support@aecorelabs.com with 'DELETE ACCOUNT' in the subject line. We will respond within 30 days. Some information may be retained for legal purposes.
Data Portability
Request your data in portable format by emailing info@aecorelabs.com with 'DATA PORTABILITY' in subject line.
5. DATA RETENTION
● Active account: Retained while account is active
● After closure: Account information retained for 3 years; health information for 7 years; payment records for 7 years
6. COOKIES & TRACKING
We use cookies for:
● Remembering login information
● Tracking progress
● Analyzing usage
● Personalizing experience
● Targeted advertising
You may disable cookies in browser settings, but this may affect functionality.
7. CHILDREN'S PRIVACY
Our Services are for users 18 and older. We do not knowingly collect information from children under 18.
8. DATA SECURITY
We implement security measures including:
● Encryption of sensitive data
● Secure, password-protected servers
● Access controls
● Regular security audits
● Firewalls
However, no system is completely secure. We cannot guarantee 100% protection.
Data Breach Notification
If a data breach involving personal information occurs, AE CORE LABS will:
● Notify affected individuals without unreasonable delay and in the most expedient time possible, but no later than 30 days following discovery of the breach, consistent with:
● Ohio Rev. Code §§ 1349.19, 1349.192
● The data breach notification laws of all states where affected individuals reside
● The FTC Health Breach Notification Rule (16 CFR Part 318), if applicable
● Provide notification by email (or other appropriate method) that includes:
● A clear description of what happened
● The types of information involved
● Steps you can take to protect yourself
● Contact information for additional details
● Notify state attorneys general where required by law (typically when 500+ residents are affected)
● Notify credit reporting agencies if required (typically when 1,000+ residents are affected)
● Cooperate with law enforcement as appropriate
9. INTERNATIONAL DATA TRANSFERS
Our Services are based in the United States. If you are located outside the U.S., your information may be transferred to and processed in the U.S.
10. COMPLIANCE WITH PRIVACY LAWS
California (CCPA)
California residents have the right to know what information is collected, delete information, and opt out of sale/sharing. Email info@aecorelabs.com with 'CCPA REQUEST'.
11. POLICY CHANGES
We may update this Privacy Policy at any time. Changes are effective immediately upon posting.
CONTACT
For privacy questions or data requests:
Privacy Email: info@aecorelabs.com
Support Email: support@aecorelabs.com
Response Time: 30 days
Last Updated: November 20, 2025